Cleaning contractor raising prices?
Put the proposed increase beside your current charge and cleaning specification. Ask what costs or service changes explain the difference, then bring dated performance records to the review.
Keep the price discussion and performance evidence separate: a higher charge does not by itself tell you whether the service is improving.
Four questions for the meeting
What is changing?
Ask for the current and proposed charge, the start date and the reasons. Keep the provider’s explanation with the proposal.
Is the service the same?
Compare areas, tasks, frequency, hours, cover and consumables. Note any change in occupancy or access.
What do the records show?
Bring dated checks, complaints and previous review notes. Match locations and times before drawing a conclusion about performance.
What needs clarifying?
Record missing information and agree when it will be supplied. Check the proposal against your agreement with the person responsible for the contract.
Need another view of performance?
Hygiene Intelligence provides private monthly briefs based on evidence from agreed surfaces. They can support the discussion; they do not determine a fair price or guarantee savings. Explore the monthly evidence service.
Sources and context
BCIS’s July 2026 forecast expects cleaning costs to rise by 29.1% over the five years from Q1 2026 to Q1 2031, mainly driven by labour. That is industry context, not a benchmark for your contractor’s proposed increase.
- BCIS: maintenance, cleaning and energy forecast — published 6 July 2026, based on information available to 9 June.
- Published UK cleaning KPI examples — examples of contract measures and records, not a universal standard.
This is meeting-preparation guidance. Pricing and contractual decisions stay with your facilities and procurement team.